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Approved refunds are returned to the original payment method. Card refunds normally appear within 7–14 working days depending on your bank. Transfer charges are refundable when the cancellation is made within the free-cancellation window.
Free cancellation up to 24 hours before boarding. Cancellations within 24 hours of boarding and no-shows are non-refundable. Refunds are made to the original payment method within 7–14 working days.